Data Disaster Recovery Services
When you purchase ioSafe hardware you are getting more than just a computer peripheral - you're getting a complete Disaster Response Team and Data Recovery Service. ioSafe believes in their product to perform as the best data backup, storage and disaster recovery hardware built and to prove it they offer the industry's only Disaster Protection Plan.
- ioSafe Disaster Response Team (DRT) Support (included with purchase) is a critical aspect of your disaster contingency plan.
- If you or your company has a disaster or system failure, simply call 1.530.886.1578 ext. 430 or go to www.iosafe.com to report your disaster.
- The ioSafe DRT will begin the recovery process immediately.
- A Disaster Response Team Leader will be assigned to your disaster as your single point of contact. Utilizing our proprietary One-Number Access, you get one number and our system will hunt for your DRT Leader via work phone, cellular phone, email, pager, etc.
- DRT Support consists of Tier 1 level support 12/7/365 days per year.
- $20,000 Data Extraction Guarantee ($5,000 per disk)*
- All overnight freight costs associated with the disaster event paid for by ioSafe.
- Free replacement ioSafe unit with recovered data.
- Follow up support to integrate recovered data with computer system.
- 1 or 3 year protection plan included with purchase depending on product. 3 or 5 year upgraded protection plan optional.
* Click here for complete details on the ioSafe Disaster Protection Plan.